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Ordered a framed print from this site. It was very poorly packed and arrived damaged. I called the so-called service number and got no answer. I emailed and after a delay got a form response saying that they were not themselves responsible but would "file a claim on my behalf" with the shipping company they used. They further asked that I send them jpegs of the damage. I sent them the pictures as requested but said their reply was unacceptable, that they needed to stand behind their own order, and I said they needed to pick up the product for a full refund or let me keep it with a credit for the damaged frame. This has gone on for weeks and I don't have time for this bull$#*!. Next I will file a claim through my credit card and report these clowns to the BBB
C E.'s review of Zazzle earned a Very Helpful vote
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Hello. We show that our CS Team has sent an e-mail regarding your issue. However, we have not received a response to it yet. Once we receive your reply, we can definitely assist you. Thanks!