I ordered a T. Hillfiger down coat using the web sites size chart. The coat arrived and was too tight. There is no telephone number customer service and attempts to communicate with live chat rep. "Angie" only confused the issue. So, unless someone checks this message, I'm stuck with an unwearable coat and I'm not happy.
Ther chat representative wanted me
I used the web site to find out what sizeIcoat should order, and of course I am between and medium & large, but usually fix a small.
The coat is tootight, thwe chat specialist u. Em
Hi CB,
I'm so sorry the coat you ordered was not an optimal fit. So I can assist you in making a return, can you please send me a private message with the order number and your user id? Thanks in advance!
Best,
Jason Faria
Sr. Manager Customer Service