As with all other reviews I have read this one will be much the same. F-dango is hands down the WORST excuse for a company out there. The sight is NOT user friendly. It takes 48 hrs to get back to you and by that time the movie you "thought" you spent your money on is over. They write back and ask STUPID?'s like "Is this your email address?" Duh... Then when you write back you Have to do it in a particular space then they write you back again saying they didn't get your email and will assume this means your problem has been resolved. Uhmm NOOO! This only creates yet another problem. So, basically anything to put you off until it is no longer worth your time or blood pressure rising. This is how F-dango makes their money. They are CROOKS and lets admit it smart ones because they are winning. The bad reviews don't matter they already have double the money. The money for the gift card someone gave you and then they re-cap the gift card. Hate them!