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While I was well aware of the monthly subscription charge, I attempted to cancel this by canceling my subscription, which I did in January. I have tried several times since to access my account, just to see if I made a mistake & didn't cancel correctly, etc. My account can no longer be accessed, so it is obviously canceled. I have continued to be charged in Feb & March & have tried with no success to reach customer service for a refund & to make sure I'm no longer charged. I've emailed, tried live chat, & sat on the phone forever waiting to speak with someone with no success. This "customer service" is ridiculous.
Cayla R.'s review of LiveCareer earned 2 Very Helpful votes
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Cayla R.,
I’m very sorry if you did not get the best customer service experience. I searched your account using the email address you provided, however I could not find any record. Please contact me directly with the last 4 digits of the card and the card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer