I sent a few boxes of luxury items. I notice they were listing my items a % of what you can easily sell on other platforms, so I decided to cancel the transactions.
They sent the boxes back, but one was lost in transit. It shows in the tracking number, the shipping company told me the shipper (the Real Real) needs to contact them, it's been since September 2022, and I was never refunded.
Beware, it is not a serious company. You get spams to send your luxury items, but they loose them and don't take responsibility. I lost thousands of dollars because of it.