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Cathy S.

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1 Review by Cathy

Southtree

  • Southtree

“They lost my tape!”
1/24/16

I sent my tape in December, the only sound of my mother's voice I had left. Southtree received it on Dec 14... and promptly lost it. When I inquired about my tape in mid-January, I received a form response. Now that it has been well over a month, I still am only getting pat replies from the company. I have asked to speak with a manager but so far no luck. LOUSY customer service after a devastating loss! I wouldn't recommend sending them ANYTHING you truly cherish.

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