I ordered three tops from Venus. Two were ill-fitting so I notified them I was making a return. They e-mailed requesting that I wait to mail the return until I received a POSTAGE PAID mailing label from them in the mail. I got the label, returned the items and then received an e-mail notifying me my return had been completed and showing a $6.95 charge for the return label and a $9.95 charge for return shipping deducted from my refund. Really? I could have printed a label free myself and probably gotten a better postage rate. I felt tricked and ripped off.