I should have read some of the reviews here first. I signed up for the VIP membership thinking I will just cancel it if I don't like the clothes. We'll I ordered some Lima capris in a couple different colors. Had to send them back for different size. When I reordered I tried them on they seemed comfy so washed them before I wore them to gym. The minute I started sweating they started itching terribly. I couldn't wait to take them off. I ordered some shirts for casual wear. They were OK but cheap fabric if course for 19.99 I expected that. I ordered my first outfit Jan 1st and ordered the Kimberly sweatpants and a top. The sweatpants were very cheap lots of polyester I went to return them and over a week later had not received the return label. Meanwhile I called to cancel the membership and the lady gave me a very hard time about canceling. I finally said the clothes are cheap I would rather buy Lorna Jane or lulu and pay the extra money. So I am now worried they will get trying to charge my CC which I can't seem to take the number off web site. I also returned some tights and a shirt over a month ago and they say they still haven't recieved it. I shop online quite a bit so understand shopping online and this company has the worse customer service ever. I have written 5 emails asking for the return label and called. I finally just got it.