I ordered a snowsuit for my three year old grand daughter from this site. It is amazing. It fits perfectly and is very compatible to North American sizes. The quality was better than expected. It has detachable fur, detachable hood and hidden storm cuffs. It is lightweight yet very warm. Will definitely order from them again!
I am trying to reach Zazzle to return a t-shirt that I ordered that was too big. They do NOT answer the phone( I do not have time to be on hold longer than 40 minutes) and have not replied to my e-mail. I am very frustrated. I have been calling for 4 days.Is this a ploy or do people actually reach them to return things? The t-shirt was very good quality and I have already ordered a new one in the correct size. I am so disappointed in the quality of service provided for returns that I am unsure if I will ever order from them again.
Tip for consumers: Make sure you order the correct size. The Zazzle guarantee is not much good if you can never reach them and they require a ROM number ( which is not provided with your order) to return items.
Hi Cathy. Thanks for providing us your feedback. We do show that our CS team has been in touch with you and been able to assist you. Please feel free to reply to our e-mail if you have any questions or concerns. Thanks!
cathy Has Earned 3 Votes
Cathy C.'s review of Zazzle earned 3 Very Helpful votes
Hi Cathy. Thanks for providing us your feedback. We do show that our CS team has been in touch with you and been able to assist you. Please feel free to reply to our e-mail if you have any questions or concerns. Thanks!