I would have preferred the 15% discount now. I had my son order 2 of these so he spent $225 and then I just spent $218 (with the little 5% discount). I feel that spending nearly $450 in all, we needed a discount. I tried to call and ask for one and tried to call back and talk to Gina (who is the one who sold me on these bushes, but y'all didn't answer the phone at 4pm on Friday. Guessing you closed early for Mother's Day weekend.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.