Catherine D.’s Reviews of NoMoreRack & more

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“Last week I order an item called "Bark Off"”

10/28/13

Last week I order an item called "Bark Off". I was very happy when it arrived so quickly however when I opened it, my excited turned into extreme disappointment. The item was clearly used - it was marked and scratched and the two side buttons were stuck. It is a piece of garbage. I emailed customer service requesting a full refund - we'll see what happens. I will not buy from this web site again. I am deleting them from my email account... BEWARE

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Vincent D. – NoMoreRack Rep Over a year old

Hi Catherine D.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.