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Cassandra P.

Contributor Level

Total Points
81

1 Review by Cassandra

  • Adore Me

2/20/14
Verified purchase

The website is not clear when they upcharge you or set you up with the VIP membership without you knowing. I will not be using this site ever again.

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Adore M. – Adore Me Rep

Hello Cassandra,

We are very sorry that you felt misled by the VIP membership program.

The VIP Membership is one of two payment options you select during checkout with your first order. It is an active but flexible membership, meaning that you are not obligated to make a purchase each month, but that between the first and fifth of each month our VIP Members visit the site and either make a purchase or skip the month. It's a button in your showroom, and you may skip as many months as you'd like. If you do not skip or make a purchase between the first and the fifth, you'll see a $39.95 charge on the card, and this amount with turn to store credit available for use at any time.

The terms and conditions of membership are stated twice during checkout, once more in the membership confirmation email, in the two reminder emails before the fifth and in numerous locations on the site.

How it works: http://www.adoreme.com/how_it_works

Please do not hesitate to contact our friendly customer service team with any further queries.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com

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