Cassandra B.

getaroom.com is the absolute WORST!
I have spent HOURS on the phone with them because the first hotel I booked was apparently sold out, so they relocated me. Then thank god I noticed they never sent me a new email confirmation (when they said they would), cause when I called, they told me the second room they put me in was sold out as well! They never called me to tell me that either! Customer service is horrible! Very condescending, and unapologetic. What a nightmare! Then when they were relocating me for the second time, all the hotels they were giving me were garbage! Nothing like the original hotel I booked. Save your time and stress and book with a reputable agency.