I purchase these berries every year for my mother since she is so far away. This year I received a promotion and decided to use it. At check out after I paid it took away the promotion and replaced it with a lesser promotion. So I canceled my order immediately. Emailed and called their "fabulous customer representatives" received no answer through email and got a snotty rep over the phone. I am always courteous as I work with the public I would like to give the CEO a piece of my mind. This company has no quality.