Casey T.

Here is the deal. The site is great on prices and their products are pretty nice as well. The disadvantage to buying from them is their level of service. So, as long as you order something, get it, and everything is as you ordered, Great! But I ordered a Touch screen windows smartphone and I needed English but the phone I got was in Russian. So after a couple of weeks trying to get them to send me the software to fix it, I had to pay for shipping to send it back to them. It took four weeks for them to get it, and another two weeks for them to "test" it. I purchased the phone on Dec 4th as a Christmas present. It is not Feb 21st and I still do not have this "Christmas Present". They hardly speak English so do not try to call them, they will just hang up on you because they can't understand what your saying. You have to email them, and since Dec 21 I have sent them 91 emails back and forth on the situation, which still isn't fixed. They have the WORST customer service I have ever seen in my life. LITERALLY! So if you do order something from them. Read every detail. Make sure it is the correct language and read all specifications to ensure you do not have to return or exchange your product and you should be fine!