I had been waiting since July 2012 for my gift card from the points I had redeemed. After several inquiries to their customer support as to the status of my reward I finally decided to contact their advertisers, copying Reward Port in on the email, letting them know that Reward Port does not fulfill their obligations, respond to their emails, and lays the blame on advertisers such as themselves for not paying them. I sent the emails on June 19th and received my gift card via email on the 22nd. I still have one gift card pending from points recently redeemed. I will contact advertisers again if it is not received within the 12 weeks. Once I get this gift card I am cancelling my account. It is pathetic that it took notifying their advertisers to finally get a response.