OK, bought a couch and two chairs online specified I was available only on mondays and saturdays for delivery and to be contacted during business hours. They attempted to deliver my living room set with just an email for notice and did not pay attention to my statements that said I could only be contacted on mondays/saturdays. They then cancelled my order and marked my account as fraudulant, wich almost got my credit card cancelled. When I called madison seating the lady i spoke with was a B----H she told me that she was in sales not customer service, I would have to call there customer service line and I would have to stay home from work on the day they choose to deliver my furniture if I wanted it. When I told her I was shocked and I asked for her name she laughed commented she was in sales, I was not going to make her money and they were closing (at 3; 11 in the afternoon) So I called back nope, they were open untill 5; 00. Irf I had her name, I would have her job, I've never been treated worse in my life. In an economy like this I can't beleive they are still in business and I can't beleive that woman I spoke with is still employed. I ordered the set off a different web site for $600 more, a garunteed delivery date and time, Frankly I am looking over my credit card statements to make sure the didn't steal my information! Worse company EVER! Don't even look at their web site!