Carrie C.

I submitted a review of a vendor that was not positive, but stated facts that I felt other potential consumers should know. My review was immediately disputed by the vendor. In turn, WeddingWire removed my review while it was being disputed and asked me to provide proof of the services, etc. I responded quickly and submitted proof of a signed contract from both parties and informed them I also had a copy of my completed event planning form if they needed it. I then received an email thanking me for sending the information they requested and was told my review would be reinstated within two weeks. I just checked today as it has been over three weeks and the first search would not pull my review. I then emailed the same contact at WeddingWire back to find out why it was not listed yet. In the meantime, I decided to check again, only changing the search options, in which I did come across my review. However, they only listed two sentences of my very specific/detailed review. As I scrolled through other reviews I noticed a trend... Most of the negative or not favoring reviews were limited to only a sentence or two. Unlike the positive reviews which were several paragraphs long. I find this insulting as I took time out of my day to post an honest comment/review about a service I had received/paid for and because it was not a favorable one they (WeddingWire) can decide to alter it to their liking? My first thought is... Is this because this particular vendor received their "WeddingWire Couple's Choice Award 2014" and "Theknot.com's Best of 2014 Award"? If that is the case, I wonder how many others were altered to make their site and awards look good? I'm very disgusted by this site and will not be recommending it to anyone! Maybe if I hadn't used this site to base my buying decision on for this particular vendor in the first place, I wouldn't have been in this situation to begin with. Either way, consumers should be aware and not take their "awards" so seriously... Do more research before basing any decision on what this site shows. Lesson learned!