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I placed an order in early November 2015 and I'm still waiting for the remainder of my order. I received 2 pieces of a 3 piece order on December 22,2015. The 3rd piece shipped on December 20,2015 and it's now January 21,2016 and I'm still waiting. I can't track the piece either because the email they sent me doesn't specific who the shipper is.
As for the sizing... I'm normally a size M / L, depending on the style. These clothes are definitely for younger women, not a 50 year old. I got their XL and thought it might be a tad too big, but it's too small. Not sure how their sizing works. I ended up donating the pieces because I didn't want to deal with trying to send the items back and get a refund. I know someone else could use them. Also, you get what you paid for. They are made nicely but the material is cheap.
I guess I'm going to stick to placing orders that come in from the States from now on and spend a bit more money.
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Carolyn T.
Thank you for notifying us of your complaint.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We have offered a solution on email, could you kindly check the email? If you have any problem, you can contact us on ticket.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Dresslily Customer Service