I spent $140.00 on a FAMAS gun for my son for Christmas. It worked for one day! I contacted them and was given trouble shooting tips...
Finally they agreed for an exchange... I never wanted my money back, just a working gun.
They later reneged and blamed us for overcharging the battery!
Hello Carolyn,
Thank you for letting us know about this issue. I am sorry that our support team didn't properly assist you with this defect. Please send us an email to Support@airrattle.com, with your order number and state that you were directed to do so from SiteJabber, so they can help you with this issue as soon as possible. We again apologize that you did not receive a satisfactory experience with us, however we look forward to hearing back from you to get this issue resolved.