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"I was very pleased that the bag I ordered arrived early and it is exactly as depicted on the web site. However when I checked it the studs will not close the bag as they are more than 1" out of alignment and the handles are crooked. I sent Serene a photo and told her about this 5 days ago and I have not even had a reply from her. They do not seem to be a trustworthy company to deal with as they have not replied to a dissatisfied customer - I have bought from them before this but never again
Tip for consumers:
They were very good to deal with until I have a problem then they just ignore you.
Carol W.'s review of Banggood earned 3 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Carol W,
We are sorry for your unhappy experience at banggood.com.
Please kindly tell me the order number of the order you refer first.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team