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Carol P.

Contributor Level

Total Points
81

1 Review by Carol

  • SaferWholesale

5/14/14

I was looking to buy a pontoon boat and saw the site. It is extremely deceptive. The boats shown don't come with motors, which is why they are so low. They say they make the boats in their own factory, but most of the other stuff on the site comes from China. The customer service man was pushy and somewhat rude when I asked which branded pontoon boats theirs compares to. He didn't know the brands and said theirs were much better. When I asked for reviews of several satisfied customers he had none. This would have been a $20,000 purchase, they blew it!

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Customer-Service S. – SaferWholesale Rep

I apologize you did not feel your shopping experience was adequate. We do sell some motorsports that are manufactured in China, but many of our products are made right here in the U.S. The pontoon Boats are in fact made in the U.S. and ship directly to you in any form of customization you like. Our Customer Service Representatives are here to help customer's who have already purchased products get resolutions from the manufacturer's warehouse that the products come from. We sell 18,000 products and therefore are not specialists in Boats. We do not retail these, but all of the information is listed right on our website regarding the set up of the boats. If you are attempting to make an informed purchase based on the information provided then your experience might be much more pleasurable then if you are looking for product expertise and the ability to "Kick the Tires". We provide a service to get a product directly from a manufacturer who does not deal to the public for a price only a dealership could purchase the product for. We are not ourselves a retail establishment nor local dealer.

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