I am a size 8 or 10 (US sizes) but I ordered an ex large coat and it was too small. The shock came when I tried to return it and the shipping would cost as much as the coat. I will never order from this company again.
Hi, Carol,
Greetings!
Thank you for your support in Jollychic.com. We are so sorry to hear that the size is not fit you. All our sizes are Asian size, it may be smaller than US or EU size. But every product has a size guide in the website, like the length, bust, shoulder, waist, hip size and so on, just check the size details, that would be more correct. If you aren’t sure that, please contact our 7*24 hours customer service, or send E-mail to service@jollychic.com, we will give you some suggestions.
We can’t search your order record in our system,. Have you made an order in our website? If yes, could you please provide us your registered E-mail or order No.? We will check it for you, ok? Looking forward to your reply!
Best wishes!
Jollychic Customer Service Team
Carol Has Earned 3 Votes
Carol N.'s review of Jollychic earned 3 Very Helpful votes
Hi, Carol,
Greetings!
Thank you for your support in Jollychic.com. We are so sorry to hear that the size is not fit you. All our sizes are Asian size, it may be smaller than US or EU size. But every product has a size guide in the website, like the length, bust, shoulder, waist, hip size and so on, just check the size details, that would be more correct. If you aren’t sure that, please contact our 7*24 hours customer service, or send E-mail to service@jollychic.com, we will give you some suggestions.
We can’t search your order record in our system,. Have you made an order in our website? If yes, could you please provide us your registered E-mail or order No.? We will check it for you, ok? Looking forward to your reply!
Best wishes!
Jollychic Customer Service Team