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Carol M.

Contributor Level

Total Points
81

1 Review by Carol

  • LiveCareer

8/12/15

It lets you think you're getting a free resume template but makes you pay at the end to get it. Had trouble with it printing correctly and uploading to an application website. I don't advise using it. Does have nice templates.

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Laura T. – LiveCareer Rep

Hi Carol M.,

I’m very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.

With regard to the printing issues, it is advisable to download it in PDF or MS Word format, save it on your computer, then print it directly from there. For uploading to an application website, some sites would prefer it in plain text format only.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Product team. Please contact me if you have any further issues. You can email me at anna.b@livecareer-support.com

Best Regards,

Anna

LiveCareer

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