I purchased my boyfriend some lights for his street bike, and by my mistake order the wrong color! But they are letting me exchange w no cost. And they are so fast! Excellent customer service, will be ordering more from here!
Just wanted to add on to my review. The reason WHY you see people rating this site w more than just one star is bc they are writing it themselves. And I just had a sales person message my account and tell me to change my stars or delete my post and they will send me a " free " gift. Really now? As slow as my purchase is getting to me you expect me to just follow through and rate you for your " help " I have the screen shot of the message to prove it! Just sad, and will forever be warning people ab this site and many others! DO NOT PURCHASE FROM THIS SITE.
Greetings!
Thank you for your order in Jollychic. We are so sorry for the shipping delay. You made the order on Jan. 19th, and choose the standard shipping, the shipping time may need 10-20 days. We shipped the package on Jan. 25th by USPS, here is the link of the shipping information:
http://www.17track.net/en/result/post-details.shtml?nums=LN699865001CN
Please check it, the package has arrived in USA now, and you will get the package in 5-7 days. Please wait some days for patient, you will get the package soon!
We have thousands of orders everyday, about these complaint, we just do our best to solve the customers questions, hope your understanding. We are all right here, any questions, please feel free to contact us! Looking forward to your reply!
Best wishes!
Jollychic customer Service Team
Caroline Has Earned 12 Votes
Caroline H.'s review of Jollychic earned a Fraud Buster vote
Caroline H.'s review of Jollychic earned 11 Very Helpful votes
Hi, Caroline,
Greetings!
Thank you for your order in Jollychic. We are so sorry for the shipping delay. You made the order on Jan. 19th, and choose the standard shipping, the shipping time may need 10-20 days. We shipped the package on Jan. 25th by USPS, here is the link of the shipping information:
http://www.17track.net/en/result/post-details.shtml?nums=LN699865001CN
Please check it, the package has arrived in USA now, and you will get the package in 5-7 days. Please wait some days for patient, you will get the package soon!
We have thousands of orders everyday, about these complaint, we just do our best to solve the customers questions, hope your understanding. We are all right here, any questions, please feel free to contact us! Looking forward to your reply!
Best wishes!
Jollychic customer Service Team