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Caroline E.

Contributor Level

Total Points
92

1 Review by Caroline

  • ReptileCity

7/23/14

I would give Reptile City less than one star if I could. I ordered 5 desert hairy scorpions for a research project. Several weeks went by and they didn't arrive. I called and was told they were a special order and would arrive any day. A week later I called again and was told the order was coming from out of the country and the package was in customs, but would arrive any day. A month later, the package has not arrived. I'm sure the animals are dead anyway. I've called and emailed several times asking for my money back ($175!) and have gotten no response. I reported the company to the BBB. I am not holding my breath for a response or my money back, but I paid $175 and got nothing in return. The package never even arrived and the customer service was not just terrible, it was nonexistent.

Caroline Has Earned 12 Votes

Caroline E.'s review of ReptileCity earned a Fraud Buster vote

Caroline E.'s review of ReptileCity earned 11 Very Helpful votes

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