THIS IS THE WORST COMPANY IN THE WORLD. THEY HAVE COST ME THOUSANDS OF DOLLARS AS A NEW BUSINESS AND NEVER ANSWER THE PHONE OR RESPOND TO EMAILS. YET WHEN I TRIED TO USE MY COMPANY NAME THEY QUESTIONED IT FOR COPYRIGHT INFRINGEMENT. I VERIFIED IT IS MY NAME, SO WHEN I ADDED THE LOGO TO THE NAME THEY CANCELED MY ORDER UNTIL I VERIFIED IT, I HAD ALREADY DONE SO. THEN THEY HAD THE NERVE TO ASK WHAT KIND OF BUSINESS IT IS AND IF I HAD A WEBSITE, WHEN MY BUSINESS CARD WITH SAID WEBSITE WERE IN THE SAME DAMN ORDER! I HAVE WAITED OVER A MONTH FOR MY LABELS FOR MY NEW CANDLE AND BEAUTY PRODUCT COMPANY, MISSSING OUT ON MY ENTIRE HOLIDAY RETAIL SEASON. EMAILS GO UNRESPONDED, PHONE LINE IS BUSY I CAN NEVER GET THROUGH. THE SHIPPING SAID 4-7 DAYS AFTER PRODUCTION AND TRACKING SAYS DEC 29TH, OVER A MONTH AFTER THE ORIGINAL ORDER. I HAVE SPENT OVER A THOUSAND DOLLARS, AND LOST HUNDREDS BY NOT HAVING MY PRODUCT READY IN TIME, THEY SHOULD BE SUED OR PUT OUT OF BUSINESS BEFORE THEY SCREW UP OTHER BUSINESSES. WORST EXPERIENCE OF MY LIFE!
Hi Caroline. We apologize for the issues you had with your order. Could you please send us a private message with your order details? We will have our CS team assist you. Thank you.