Carolina r.

They sold me 5 tickets for which I paid $1700 dollars and two days before the event they sent an email saying that there was a problem with the transaction. When i called because off course the couldn't even called me they told me that they need it me to send my I'D for security purpose. And I touhght ok yes its a big amount on tickets ok let me send it but guess what? I didn't have those seats i bought anymore and since the concert is in two days who knows if i am even gonna get to go. The customer representative left me on the phone for almost 15 minutes, the manager didn't do any much either. This was my first experience with ticketnetwork and my last one because your company sucks big time!