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carole r.

Contributor Level

Total Points
81

1 Review by carole

  • ProntoCharger

6/8/14

Ordered a charger and waited and waited and waited some more. Tried to track it with the order number but received error message that there was no such number. Tried calling the 24/7 phone number which was never answered. Tried emailing customer service and never received an acknowledgment. Finally got a hold of them during "normal business hours". Was told they had emailed me to let me know of a back order(not true) and it "just got in today'. That was 2 weeks ago... still no charger. In total, I have waited for 4 weeks. Stay away, stay away, stay away!

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