Deal Dash is great to deal with. I have no problem with them but my husband has more problems. I ordered a craftsman 10* saw table, which he has received. He was just in the process of puttting it together when he found that a sack of nuts & bolts, screws are missing. Can't put it together. Oldman36 is my husband. We ordered 2 of those heat/massage chairs. In opening the first box it was missing the plug into that goes into the wall. He has notified someone and they were going to send that part - haven't received it yet. I told him at first not to open the 2nd box (cleaning house & no room for it yet). He finally opened it and the missing part from the first box was there so we are using it. We will still need that part so we can put the 2nd chair together. All help is appreciated