Carmen V.’s Reviews of Jollychic & more

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Jollychic

Wholesale Clothing

“So VERY, VERY DISAPOINTED...”

4/6/15

Shipping was fast enough. Items were nice enough.

BUT
DHL EXPRESS shipping charged me 23.49$ CAD before I could even put my paws on the package. Duty: 4.30$ Taxes: 4.23$ Precessing fee: 10.00$ COD FEE 4.25$... ttl 23.49$ CAD (Canadian Funds)... This all over and above what I had already paid to JollyChic.

Once all paid... Guess what... 2 out of 3 items don't fit. I ordered XL which would normally be more than big enough. Says XL but I'm positive they are medium sizes. Can't put the shirts on at all. If I insist, they will tear. Must be Chinese sizes. Canadian or US sizes they're not. Won't be ordering from them EVER again. BEWARE...

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Thank you

Jolly J. – Jollychic Rep Over a year old

Greetings! Thanks for your order in our website. We are very sorry for all the inconveninece. But the customs tax is charged by your own country. And the import customs policies differ between the countries. From now on, for the countries (including United Kingdom, Germany, France, Spain, Greece, Portugal, Italy, and Romania) of which there is high-frequency of customs tax, we will bear this charge. Look forward to do business with you again. Anything else needs help, please feel free to email to service@jollychic.com or contact with our 7*24 hours livechat.
Best wishes!
Jollychic Customer Service Team