I have ordered different stuff from venus and only had to send back a coat and a sweater. All other items over the years have been great, except i just ordered a skirt ( i wear a 8 in jeans) and had to exchange it for a 10 and its still to small... well, never had any problems with getting my money back or getting items on time, and i live in alaska. I am not sending back the skirt again, i guess i will just loose #5 as it is very nice and good quality, and i dont want to pay half of the shipping again. They pay one way, i pay the other way. Just dont like that the size is that far off... well, ok i measured myself and had i done that before i ordered i would have gotten the right size, so my bad. So the size chart is correct, use it!