Carmen S.’s Reviews of RoseWholesale & more

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RoseWholesale

Discount Clothing

“RoseWholesale fraudulent web”

10/21/15

Some more comments about my experience with RoseWholesale and their unprofessional, incompetent web.
When I complained about my order being incomplete and that it was absolutely impossible to contact them, they wrote inmediately, including a link that worked, saying that in 24 hours they were going to send my money back. Oh well, I though, after all hey are not so bad...
I answered thanking them and asking to, either send the item missing or refund my money.
Neither happened, No refund, no jacket and no more writing. When I tried to send another mail, the link did not work any more. Impossible to contact them, same as before. As expected.
Therefore, DO NOT BUY at RoseWholesale. They are reaching many many people with their low prices, but as I mentioned in my previous review prices are low if you get all the items you order but forget about low prices if you don't get what you have paid for.

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Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear CARMEN S.
Thank you for notifying us of your complaint.
We very much regret issue and fully committed to resolving it to your satisfaction.
The item you ordered is hot sale and there have been significant supply issues with the manufacturer. We had originally submitted a large order to them, however, despite repeated assurances, they only provided an incomplete batch which is far below the replenishment level to meet consumer demand.
Please reply us in ticket and we will solve this issue as soon as possible.
Thank you very much for your collaboration.
Kind regards,
Rosewholesale Customer Service