Dear Carmen,
We're extremely grateful for your constructive feedback.
First, my sincerest apologies for your problem.
We have shipped the rest items out and we have also send you the order status to your account of the sitejabber. Please check it and if you have any other question, please don't hesitate to contact us.
Orders are occasionally split for the simple reason that some items are out of stock and waiting to be resolved. Rather than simply waiting until every item in the order arrives before despatch, we despatch the items that we currently have stock on. This is to ensure that customers do not wait an excessively long period of time before before receiving their goods. We apologize if the customer was not perfectly clear on this. Our communication fell short of the usual standard and, for that, we sincerely apologize.
Best Regards
Rosewholesale customer service
Carmen Has Earned 5 Votes
Carmen F.'s review of RoseWholesale earned 5 Very Helpful votes
Dear Carmen,
We're extremely grateful for your constructive feedback.
First, my sincerest apologies for your problem.
We have shipped the rest items out and we have also send you the order status to your account of the sitejabber. Please check it and if you have any other question, please don't hesitate to contact us.
Orders are occasionally split for the simple reason that some items are out of stock and waiting to be resolved. Rather than simply waiting until every item in the order arrives before despatch, we despatch the items that we currently have stock on. This is to ensure that customers do not wait an excessively long period of time before before receiving their goods. We apologize if the customer was not perfectly clear on this. Our communication fell short of the usual standard and, for that, we sincerely apologize.
Best Regards
Rosewholesale customer service