Carmel K.

5 stars go to forever21 for their great service, fast delivery and great quality products.
I've already ordered from them 5 times and i will again.
They have great clothes and accessories and everything is very affordable.
I highly recommend this website.

Not even half a star! I honestly would'nt recommnd no one to buy ot their website. Not even people i hate!
I had such a bad experience buying from them. First time i entered the website i was so happy, everything looked so good and extremely chip! So i placed my order (it was around 100$) and of course my card was charged the same day.
I shop online all the time from ebay, forever21, asos etc. so i always know what to expect and i'm very good with choosing sizes and stuff. Usually orders being shipped after 3-5 days max. In this case it was different, after it's been 7 days i logged in to their online chat. Let's start with the fact the they barely speak english, so the whole time i wasn't sure if they even understand me. I chatted with almost all of the people who worked there (in a very bizzar way, they're chinese and have names like joey, simon, ashley etc.) and they all gave me the same unswer "it's the busy season, we promise you we will ship your order in two days!", and they also promised me a cupon for my next purchase and two gifts. Only after 5 WEEKS (!) after i placed and payed for my order they shipped it out! While all this time i waited i had to talk with them every freaking day and hope they understood me becuase i wasn't able to undertand their broken english. After 3 days they shipped out my package it arrived to me. I was quite happy, not that i got it but to not have to talk with them ever again. So i opened my package, of course there were no gifts inside, only what i ordered, (even though they promised me more than once that they'll send me gifts). I didn't even have to try on the clothes to see they are all small. Then i realized - of course, it's all AISIAN sizes which of course they haven't mentioned that on the website! Even on ebay, smallers sellers mention that! So it's unnessecary to add that i haven't wore any of the things i got, and i had to send them back to things that were the size of my 6 months old niece, and i got a refund for them, woohoo.
All that story took almost 2 months of anger.
Really, don't buy from them. I know prices are tempting, but you'll get so dissapointed that you better pay 20-30$ more in a normal website that cares about its costumers.

Hope I halped. Have a good weekend.