I just got off the phone with my bank. A representative from my bank and I called this company to ask some questions about some reccurring payments on my account. Apparently, almost 9 months ago, I purchased something and this site offered free shipping. It wasnt made clear to me that you had to opt out of the service (or that I had even joined), or you would be charged a monthly fee. This went pretty much unnoticed the entire time today.
I dont remember what I purchased, but im sure i paid for it three times over with the frees this company charged me. The representative for this website apologized and told me they had a strict no refund policy, then proceeded to cancel my account. This is a SCAM. A good one! I check my bank records every month. This company slipped by me because they charge your account on irregular dates. DO NOT USE THIS SITE! And in the future, Just Pay The Shipping cost. There is no such thing as free.
Hi Carlton, Please contact customerservice@freeshipping.com and we will be happy to review and resolve this issue for you.