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Returned a pair of boots that didn't fit and they wouldn't give a refund because they said they showed wear. They supposedly took pictures of the boots to "prove" this. Um, my son wore them inside for a few hours ONE time to get a feel for the fit. I don't think they could have started to wear.
Bottom line, they look for ANY excuse to not give a refund. On my phone call with them, they would not budge at all or grant any courtesy, which is not good customer service.
Not someone you want to do business with!
Carlota A.'s review of LeatherUp earned 5 Very Helpful votes
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