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carl b.

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Level 1 Contributor

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3 Reviews by carl

  • Overstock.com

1/22/15
  • Expedia

1/22/15
  • eBay

1/22/15

This review is about Ebay and their total lack of professionalism.
I have been buying items on ebay for several years with no problems, then i decided to sell an item, what a mistake!
I sold an item for £830, the buyer made a complaint that it was not as described and opened a case against me. I HAVE NO PROBLEM WITH THAT!
I agreed to send the refund in full once a had checked that the item had not been damaged in transit or by the buyer. The buyer posted the item but as i was away for a couple of days, the delivery was not made, and parcel force made a mistake on the their records, saying I had refused delivery. I WAS NOT HERE TO REFUSE WHICH I CAN PROVE
Parcel force then returned the item to the buyer the next working day who keeps it and does not inform ebay or myself, i tell ebay i have not got the item but as parcel force records show it was refused ebay pays the buyer a refund, ebay then closes the case in the buyers favor and my ebay account is closed and ebay issues me with a collection notice for £830. I have spoken to costumer service at ebay many times and sent dozens of emails explaining the issue even made formal complaints and threaten court action against ebay without a proper response from ebay.
Just email after email threatening action against me if i do not pay them

MY ADVICE DO NOT SELL ON EBAY!

Service
Value
Shipping
Returns
Quality

carl Has Earned 5 Votes

Carl B.'s review of eBay earned 5 Very Helpful votes

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