Carla A.

***UPDATE***Please refer to my review on 6/27/14 which is listed below.
After SEVERAL correspondences back and forth with the company with SEVERAL reps, I was offered a full refund on 1 of the 2 dresses and a store credit for the unexpected COD charge (Which will most likely never be used due to this experience). This actually does not rectify my initial concerns (see below), but was a compromise I accepted based on what I was offered.

***Dress color was NOT EVEN CLOSE to what they have posted. I understand " slight variations" due to materials and "computer images being different". HEAR me when I say this was NOT the case. Claimed it was due to different materials on dress (Chiffon & satin). Requested the dress in Ocean Blue. The Chiffon was turquoise & the satin was... if I had to come up with something CLOSE I would say MAYBE periwinkle at best. ARE YOU KIDDING ME? IF they are unable to secure fabric that is closer in shade THEY SHOULD NOT OFFER THIS DRESS IN THIS HUE! SIMPLY state it isn't available. In addition our dresses arrived with a STRONG FISH SMELL! Followed there refund procedures with both a phone call AND a service ticket immediately. Was told to simply hang the dresses to air out & they'd only provide a 10% refund. 10%?!?!?! NOT acceptable. The product was m is - represented and you are trying to justify with PAT answers.
Let's not even get into the $48 COD charge I was hit with upon delivery that I new NOTHING about!