Booked 2 nights for my daughters birthday in sanibel island. Get to RESORT and find out that Getaroom.com overbooked. We got moved to some nasty Motel that wasnt even on the ocean or even had any of the amenities that the resort had. Room had roaches. Then when i go to cancel, this guy James gave me the hardest time about refunding me after being on hold for 3 hours. My daughters birthday was ruined. DO NOT USE GETAROOM.COM!