Cara E.

I guess it's the case that people are more likely to submit a review if they're unhappy. I have ordered from BTR many times. I've purchased fine jewellery, a vintage Hermes enamel bracelet, clothes, cutlery, sheets, pillows, a bathing suit, and a Soia and Kyo winter coat, among other things. I've probably made 20 orders in 3 years. When you buy from flash sale sites, in my view you need to realize you can't get something for nothing. How much quality do you really expect from plastic boots for 9.99? Temper your expectations and don't expect Chanel service at Winners prices. Read the product descriptions closely, realize that pearls for 20 bucks will be of merchantable quality but not as fine a strand from Tiffany. Waiting for your purchase to ship is part of the process. If you're unsure, stick to brands you recognize. I'm happy to contend with that in exchange for some killer deals. If you're not, perhaps you'd be happier sticking to regular shopping. Like hunting for vintage finds, flash sales aren't for everyone.