Cara C.

Not sure what all the fuss is about but I've ordered from them about 5 times and have never had an issue. People have to be realistic about quality. If you're spending $3 on a car charger, you can't have it both ways and get mad because it's not the best car charger you ever bought. Just have a realistic expectation that their prices are great but for a reason. I've ordered from them 5 times and multiple items each time and only once had a case that broke (the belt clip snapped off). Other than that, no issues! All the chargers are still working after over a year and the cases i bought (other than the one) are still in great condition.

I'm a bit addicted to this website, I have to say. I've always had great experiences with them and the couple times I had an order issue they stepped up and took care of things with no problem. Will keep ordering from them!

When ordering from online companies you need some sense of security when ordering that you will have hassle free returns if needed since you cannot physically see the items (unless you know on the front end and have ordered it or seen it before). We had an issue with a large order and had to return some items and the return process was a HUGE Hassle! Not only was it hard to deal with customer service but on top of that they didn't even give us a full refund. They took $25 off the refund amount because now that we are returning the items we no longer qualified for the Free Shipping we got on the order. So it costed us $65 to make a return b/c of course we had to pay for the return shipping as well. $65 is a lot of money to lose on a product and get NOTHING for it. I might also mention that the products were not packages very well when shipped. We did a better job protecting the product with the return then they did with the original order.