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candy B.

Contributor Level

Total Points
83

1 Review by candy

  • PickupFlowers

11/27/14

0 zero rating, i am very upset with the flowers that you've sent to my sister in Saudi, it is old and rotten! Dhs. 320 for sending an old and rotten flowers! Shame on you!
I will never use your service again!

Tip for consumers:
please do not use this company, they thought you will not know how the flowers will look when it is already delivered to the recipient. Shame on you for delivering an old and rotten flower to my sister!!! terrible!!!!

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Betty M. – PickupFlowers Rep

Dear Candy,

We sincerely apologize for the inconvenience caused. Customer satisfaction is one of our most valued principal. Kindly know that we have a 100% customer satisfaction policy, whereby we offer a refund or replacement for your order.

Please provide us your order number. You can reach us any time at: betty@pickupflowers.com or 011-4153159697. We'll surely take action on your complaints and as per your request & as our policy we'll try for replacement or refund.

Please be assured that the solution would be to your satisfaction. We sincerely apologize for the inconvenience once again.

Warm Regards
Betty,
Customer Service Manager,
Pickupflowers.com

candy Has Earned 3 Votes

Candy B.'s review of PickupFlowers earned 3 Very Helpful votes

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