Candi S.

This company is into fraud plain and simple. I ordered three items and still have not received them to date. The order was supposed to ship since the 8th August and I was told by the manager Tim that the order would be shipped on the 23rd August instead. I realized that I was not getting any response on the status of the order and I again asked the same manager Tim about the order for which he said it would be shipped on the 31st August. I found this to be ridiculous as I paid for expedited shipping with this company. I asked for a refund and the company said they would refund the money but this was only after I wrote up a negative review about the company. The company informed that they would be refunding me the money to my credit card account however I informed that I had closed off that account and as such the money could not be refunded to that account. I submitted another account for the refund to the same manger Tim and he later informed me that based on international policy they could not send the money back to any other account than that of the account for the credit card. This is nonesense as another company had refunded me my money using the new account so i know that the company is lying and is into fraud and seeking to scam clients out of their money. I am therefore writing to warn all customers not to shop with this company as they are into fraud.