So i decided to check out sammysdress once and for all. I ordered 5 dresses, paid and awaited shipment confirmation. I received an email saying my items were shipped in like two days and i was really excited 1. Cause of fast shipping and 2. Cause the stuff i ordered looked really good on site. Anyways, when i opened mail only 3 of the items were shipped... when i received the package only 2 of the 3 dresses they said they shipped were there... no mention at all of the 3rd item. They keep telling me i need to send pictures of the bag it came in to see if it was opened before... to no avail... i cannot upload the pictures as it keeps saying file is too large so i have no access of resolving this LOST dress issue. Im still awaiting the other "2" dresses they said they shipped
Other sites, when something you're about to cash out is out of stock they let you know then and there, not tell you after your clothes is shipped that it is out of stock. I made one order and they all coming in separate shipment... how annoying is that?
The clothes do not fit like how they look on the site... mayb they have kids sewing for them. This is my first and LAST order to sammysdress and i wont recommend it to anyone!
Dear Candacy,
I want to start by thanking you for notifying us about the issue.
We want to start by apologizing unreservedly to you for what has happened
Would you please offer us the order number or the ticket number so that we can resolve this issue for you?
Thank you so much again for bringing the issue to our attention.
Best Regards
Customer Service