Candace C.

TOBI has sent items with HOLES in them, they had me recharge my card for the item to reorder a new one, in which they sent a completely different dress! They have also charged my card for multiple items that I ordered, without actually sending the items! They have sent the wrong items with the right tags! They have terrible customer service and could care less about their mistakes. The quality of their clothing is also crap. I have never had such an experience over and over again with a company. I have had 4 orders with Tobi, the last 3 have been made to just try and fix the mistakes they have made. Their return policy is awful and there is no reason to get excited about anything you purchase because you never know what you are going to receive! Don't shop form here unless you like having your money, your emotions and your time to be played with by children.