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STAY AWAY. TERRIBLE CUSTOMER SERVICE. TERRIBLE ETHICS.
Ordered an item from them and never received anything. 4 weeks later, I decided to follow up with them. After another week and many emails & phone calls later, someone finally decides to answer my email to tell me that they canceled my order. Their response...
"I show your order was canceled due to an unforeseen issue with this item and our vendor. We are deeply saddned we were unable to have this item sent, and ask that your accept our apologies.
An email was sent explaining the situation and providing a $5.00 off coupon on your next purchase.
Did you receive the email? "
I received no such email explaining the situation. These guys are absolutely terrible. Stall long enough and hope your customers would forget they ever placed the order. Don't send any notification so they won't be reminded of it. So my order was canceled and there is currently no refund issued. I'm going to have my bank take care of this because I do not want to deal with these guys anymore.
Calvin L.'s review of DailySteals earned 4 Very Helpful votes
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Empty.
$39 was the price, a bunch of useless stuff, except for a USBC charger! Threw away the rest of...
They've been jerking my chain since June. Every ticket says something different, that is when...
Hello Calvin,
I'm sorry you feel this was an intentional occurrence, and understand any frustration with your order.
We here at Daily Steals want nothing more than to insure your satisfaction. Is there anything I can do on my end to go above and beyond to keep you as a loyal customer?