I have order a few times from Everbuying and for the most part I had no issues. I had one watch that was damaged in shipping and the communication was painful however I did get 1/2 of the cost of the watch back. Now I am trying to get a refund on a cell phone and they have gone quiet. Its been 3 weeks and 3 messages asking for an update on my RMA. They are completely ignoring me. My guess is they are going to wait till the 30 day time is over and then say sorry the time limit is up. Oh its buyer beware when it comes to cell phones. The most recent one I purchase said it would work on my cell network and it didnt. I doubled checked the frequencies and yup its suppose to work but doesnt. Cheap prices are useless unless you back it up with customer service.