Bryan D.

I found what appeared to be a great sale on Wayfair.com on a grill. I had previously found the same item on another site on sale for a bit more and had placed an order. When I found the sale on Wayfair.com, I cancelled my other order and placed one with Wayfair.com. I got a confirmation and an estimated shipping date. When I never received a tracking email for the shipment, I went back to the site to discover the sale had been cancelled. When I questioned them about it, they said that it was a mistake... too bad. They claimed they had sent an email (they lied... I checked all my email and spam folders). They offered to fill the order at nearly triple the price which was much higher than everyone else's prices. In the mean time, the sale on the other site I had cancelled ended so I got screwed twice. Stay away... they don't honor their pricing and try to re-sell you the item at higher prices.

Nomorerack has TERRIBLE customer service. I ordered a sewing machine that never showed up. They claimed it was shipped but did not get any verification of delivery or signature. I had to fight with Both Nomorerack and the shipping company. The refused to issue a refund or a replacement until I produced a police report. They made their problem my problem. I had to waste my day waiting for a police office to show up and then had to wait until the report was filled and available to print before they would process a refund. I am still waiting for the refund after spending hours of my time fixing their problem. I will NEVER buy anything else from them... stay away!