Bruce W.

I will not give Hoveround another thought. Their service is beyond terrible. They shipped my mother the wrong model, would do nothing about it, so it sat in her home for a year and a half gathering dust. Their motto should be "Customer No Service and We Don't Care at All" What a poor excuse for a company and the morons who work there. They seem to have a racket with the insurance companies and get paid before the machine is delivered. It's like paying for your meal in a fancy restaurant before you eat it. The entire episode was a waste of time and money and shame on the company and the people who work there. They must be taught to be indifferent. Maybe we could start a class action lawsuit against them or at least have the government investigate them. (I guess that would be like putting the fox in the henhouse) In a nutshell THEY SUCK and do not waste your breath or time with a useless company who should be in jail. They are on my list of the most hated company I have ever dealt with and I used to be a purchasing agent.